Moving home and looking to stop your service?  Answer the questions below and we'll get you on your way.

Moving house

Guide to moving home
  • When to tell us you're moving
    Let us know you're moving home 10 days before you move.
  • What to tell us
    We'll need to know the date you are moving out (service stopped) and contact details so we can send you your final bill.
  • Are there any cancellation fees?
    A disconnection fee may apply. Alternatively please give us a call on {{result.PhoneNumber}} or email us at {{result.Email}}.
  • Does Energy On supply services at my new address?
    We supply services to a lot of locations, so chances are we're available at your new place!  If you'd like to double-check, call us on {{result.PhoneNumber}} or email us at {{result.Email}} .
  • Is their a cost to post my final invoice?
    Yes - there is an admin fee of $3.30 (GST inclusive) per invoice.